Cass Hill

Senior Rehabilitation Counsellor  / Mediator / Conflict Resolution Coach

Cass is an experienced Rehabilitation Counsellor, Nationally Accredited Mediator (AMDRAS) and Conflict Resolution Coach who is passionate about assisting people achieve their goals through provision of timely and individualised services. She focuses on assisting clients to re-establish their independence and sense of control over their lives to enhance their return to work outcomes and improve their quality of life.

As a Rehabilitation Counsellor, Cass works with clients and employers to facilitate a safe and sustainable return to work. She also works with clients who are unable to return to their previous role to provide upskilling and confidence building in all aspects of the transition to new employment. Cass is experienced in providing pain education, goal setting, pacing strategies, gradual exposure and counselling to assist with a smooth and sustainable return to work process. She works with all stakeholders to ensure effective communication and a collaborative, consistent approach.

As a Mediator, Cass ensures that all parties have an opportunity to be heard and to have their concerns and issues addressed within a safe and supported environment. She actively promotes the abilities of the parties to generate their own solutions and come to an agreement through facilitation of open discussion.

As a Conflict Resolution Coach, Cass works with individuals to assist them to reflect on challenging situations and uses open questioning and reflective listening to assist people to set their own goals and make informed decisions about how to resolve issues and build relationships. Conflict Coaching can also be utilised to improve an individual’s ability to engage productively in situations involving conflict where this is an inherent part of their role.

Qualifications: Bachelor of Arts (Psychology and Philosophy) | First Class Honours in Psychology | Bachelor of Education | PGAP Accredited  | Return to Work Coordinator Trained | Mediation Trained

Memberships: Full Member – Australian Society of Rehabilitation Counsellors (ASORC)

Accreditations: AMDRAS (Australian Mediator and Dispute Resolution Accreditation System)

Services: Mediation | Conflict Resolution Coaching | Career Coaching | Pain Education | Progressive Goal Attainment Program (PGAP) | Return to Work SA | Pre Injury Return to Work | Fit for Work | Restoration to the Community | Assessment Services (Suitable Employment Assessment & Vocational Counselling) | Life Insurance | Training