Pre-Injury Employer Services
The purpose of pre-injury employer services is to assist the client with a safe return to work with their pre-injury employer. This may be in their pre-injury role or in another suitable role with the same employer. The service is tailored to the specific circumstances of the client and takes their needs and limitations into consideration. This involves communication with the client, the employer, the referring agent and the treating medical practitioners to resolve any barriers that would impact on a return to pre-injury employment and ensure the best outcome for the injured person. The focus is on returning the client to their maximum work capacity, ideally their pre-injury hours and role.
Level 1 Intervention Service
A Level 1 Service entails a detailed assessment of the situation, barriers and opportunities. The worker and employer are assisted to identify suitable duties and workplace modifications or equipment are recommended. This service includes the completion of a task analysis of the pre-injury role and available duties as well as the development of a graduated return to work plan where required. Level 1 service is completed within 10 business days of the referral date.
Level 2 Intervention Service
Level 2 Intervention Services are recommended when further support is required to facilitate a worker’s full return to work by supporting the parties to implement the return to work arrangements and continue to resolve barriers to achieving their return to work goal. Ideally, the goal is for the worker to return to pre-injury hours and then transition to pre-injury duties.